:root{--navy: #14213D;--navy-2: #23345C;--gold: #B7791F;--gold-bg: #FFF4DE;--gold-line: #F1DDB4;--ink: #1A1D24;--muted: #5B6170;--line: #E3E6EC;--bg: #F4F5F7;--card: #FFFFFF;--agent: #2F6FED;--agent-bg: #EEF3FE;--agent-line: #C9D8FB;--good: #1E6B3E;--good-bg: #E6F4EC;--bad: #A61B1B;--bad-bg: #FDECEC}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:IBM Plex Sans Arabic,system-ui,sans-serif}a{color:var(--navy)}a:hover{color:var(--gold)}button,input,select,textarea{font-family:inherit;font-size:15px}.shell{display:flex;flex-wrap:wrap;min-height:100vh}.side{flex:1 1 220px;max-width:250px;background:var(--navy);color:#fff;padding:26px 18px;display:flex;flex-direction:column;gap:4px}.side .brand{font-size:22px;font-weight:700;margin-bottom:14px}.side a{color:#c9d1e3;text-decoration:none;padding:8px 12px;border-radius:8px;display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:15px}.nav-group{display:flex;flex-direction:column;gap:2px;margin-bottom:10px}.nav-h{font-size:12px;color:#8e9ab5;padding:4px 12px 2px}.badge{background:var(--gold);color:#fff;font-size:12px;font-weight:700;border-radius:20px;min-width:22px;padding:1px 7px;text-align:center}.side a[aria-current=page]{background:var(--navy-2);color:#fff;font-weight:600}.side-foot{margin-top:auto;padding-top:24px;font-size:13px;color:#c9d1e3;display:flex;flex-direction:column;gap:6px;align-items:flex-start}.side-foot p{margin:0}.side-foot .link{color:#c9d1e3}.main{flex:999 1 560px;min-width:0;padding:30px 36px 60px;display:flex;flex-direction:column;gap:18px}@media (max-width: 760px){.side{max-width:none;flex-direction:row;flex-wrap:wrap;align-items:center;padding:12px;gap:4px}.side .brand{margin:0 8px 0 12px;font-size:18px}.side a{padding:8px 10px;font-size:14px}.nav-group{flex-direction:row;flex-wrap:wrap;margin:0}.nav-h{display:none}.side-foot{margin:0;padding:4px 8px;flex-direction:row;flex-wrap:wrap;align-items:center;gap:10px}.side-foot p{display:none}.main{padding:20px 16px 60px}}h1{margin:0;font-size:26px}h2{margin:0 0 12px;font-size:18px}.sub{margin:4px 0 0;color:var(--muted)}.head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px}.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:20px}.agent{background:var(--agent-bg);border:1px solid var(--agent-line);border-radius:12px;padding:14px 18px}.agent-tag{display:inline-block;background:var(--agent);color:#fff;font-size:12px;font-weight:600;padding:2px 10px;border-radius:20px;margin-left:8px}.warn{background:var(--gold-bg);border:1px solid var(--gold-line);border-radius:12px;padding:12px 16px}.grid{display:grid;gap:14px}.g4{grid-template-columns:repeat(auto-fit,minmax(190px,1fr))}.g2{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.row{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}.row>.grow{flex:2 1 460px;min-width:0}.row>.side-col{flex:1 1 300px;min-width:0;display:flex;flex-direction:column;gap:14px}.stat .k{color:var(--muted);font-size:14px}.stat .v{font-size:30px;font-weight:700;margin-top:4px}.btn{border:0;border-radius:10px;padding:0 20px;min-height:44px;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;text-decoration:none}.btn.primary{background:var(--gold);color:#fff}.btn.dark{background:var(--navy);color:#fff}.btn.ghost{background:#fff;color:var(--navy);border:1px solid #D5D9E1}.btn.call{background:#1e7a46;color:#fff;font-size:18px;padding:0 44px;min-height:56px;border-radius:40px}.btn:disabled{opacity:.45;cursor:not-allowed}.link{background:none;border:0;padding:0;color:var(--navy);text-decoration:underline;cursor:pointer;font-size:inherit}label.f{display:flex;flex-direction:column;gap:6px;font-size:14px;color:var(--muted)}input[type=text],input[type=number],input[type=date],input[type=tel],select,textarea{padding:10px 12px;border:1px solid #D5D9E1;border-radius:8px;min-height:44px;color:var(--ink);background:#fff}textarea{min-height:80px;resize:vertical}.form-row{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end}.form-row>*{flex:1 1 200px}.tbl-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:15px}th{text-align:right;color:var(--muted);font-weight:500;padding:10px 8px;border-bottom:1px solid var(--line)}td{padding:12px 8px;border-bottom:1px solid #F0F1F4;vertical-align:top}td.num,th.num{text-align:left;direction:ltr}.pill{white-space:nowrap;display:inline-block;font-size:13px;font-weight:600;padding:3px 10px;border-radius:20px;background:#eef1f6;color:#3a4358}.pill.high,.pill.good{background:var(--good-bg);color:var(--good)}.pill.mid,.pill.gold{background:var(--gold-bg);color:#8a5a0b}.pill.low{background:#f0f1f4;color:var(--muted)}.pill.bad{background:var(--bad-bg);color:var(--bad)}.pill.demo{background:var(--gold);color:#fff}.result{display:flex;flex-wrap:wrap;gap:10px 16px;align-items:center;padding:14px 4px;border-bottom:1px solid #F0F1F4}.result.sel{background:#fffaf0}.result.dim{opacity:.55}.result input[type=checkbox]{width:20px;height:20px;accent-color:var(--gold)}.result .name{flex:1 1 260px;min-width:0}.result .name b{display:block}.result .name span{color:var(--muted);font-size:14px}.sticky-bar{position:sticky;bottom:12px;background:var(--navy);color:#fff;border-radius:12px;padding:12px 18px;display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px}.choices{display:flex;flex-wrap:wrap;gap:8px}.choice{border:1px solid #D5D9E1;background:#fff;border-radius:10px;padding:10px 14px;min-height:44px;cursor:pointer;font-weight:600}.choice[aria-pressed=true]{border-color:var(--gold);background:var(--gold-bg)}.empty{text-align:center;color:var(--muted);padding:30px 10px}.totals{display:grid;grid-template-columns:1fr auto;gap:6px 16px;max-width:360px;margin-inline-start:auto}.totals .t{font-weight:700;font-size:17px;border-top:2px solid var(--navy);padding-top:6px}.step-list label{display:flex;gap:10px;align-items:center;padding:6px 0;font-size:14px;color:var(--ink)}.step-list input{width:18px;height:18px;accent-color:var(--gold)}.muted{color:var(--muted)}.timer{font-size:28px;font-weight:700;direction:ltr}.doc{width:794px;min-height:1123px;margin:20px auto;background:#fff;padding:56px 60px;box-shadow:0 1px 8px #00000014;font-size:13px;display:flex;flex-direction:column;gap:20px}.doc table{font-size:13px}.doc thead tr{background:var(--navy)}.doc thead th{color:#fff;font-weight:600;padding:8px}.doc td{padding:7px 8px;border-bottom:1px solid #DDE0E6}.doc-actions{display:flex;gap:10px;justify-content:center;margin-top:20px}@media print{.doc-actions{display:none}body{background:#fff}.doc{margin:0;box-shadow:none}@page{size:A4;margin:0}}.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.pill.agent{background:var(--agent-bg);color:var(--agent)}.link-card{text-decoration:none;color:inherit}.link-card:hover{border-color:var(--gold);color:inherit}.progress{height:6px;background:#edeff3;border-radius:6px;overflow:hidden}.progress>div{height:100%;background:var(--good);border-radius:6px}.kanban{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:14px;align-items:start}.col{background:#eceef2;border-radius:12px;padding:14px;display:flex;flex-direction:column;gap:10px}.col h2{font-size:16px;margin:0 0 6px}.kcard{display:flex;flex-direction:column;gap:8px;background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px;text-decoration:none;color:var(--ink)}.kcard:hover{border-color:var(--gold);color:var(--ink)}.tabs{display:flex;flex-wrap:wrap;gap:4px;border-bottom:1px solid var(--line)}.tabs button{background:none;border:0;border-bottom:3px solid transparent;padding:10px 14px;min-height:44px;cursor:pointer;color:var(--muted);font-weight:600}.tabs button[aria-selected=true]{color:var(--navy);border-bottom-color:var(--gold)}.steps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column}.steps li{display:flex;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid #F0F1F4;padding-inline-start:14px;border-inline-start:3px solid #DDE0E6}.steps li.done{border-inline-start-color:var(--good)}.steps li.ready{border-inline-start-color:var(--agent);background:var(--agent-bg)}.steps li.submitted{border-inline-start-color:var(--gold)}.timeline{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px;font-size:14px}.timeline li{border-inline-start:3px solid var(--gold);padding-inline-start:10px}.timeline li.agent{border-inline-start-color:var(--agent);background:none;border-top:0;border-bottom:0;border-inline-end:0;border-radius:0;padding:0 10px 0 0;padding-inline-start:10px}.timeline li.gov{border-inline-start-color:var(--good)}.copy-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:8px}.copy{display:flex;flex-direction:column;gap:2px;background:#f7f8fa;border:1px solid var(--line);border-radius:8px;padding:8px 12px;font-size:14px}.copy b{word-break:break-word}.copy .link{align-self:flex-start;font-size:13px;min-height:24px}.tasks{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.tasks a{display:flex;flex-direction:column;gap:2px;padding:12px 14px;border:1px solid var(--line);border-radius:10px;text-decoration:none;color:var(--ink);border-inline-start:4px solid var(--gold)}.tasks a:hover{background:#fffaf0;color:var(--ink)}.kv{display:grid;grid-template-columns:1fr auto;gap:8px 12px;margin:0}.kv dd{margin:0;font-weight:700;text-align:left}.toggle{display:flex;gap:10px;align-items:center;min-height:36px}.toggle input{width:20px;height:20px;accent-color:var(--agent)}.funnel{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:12px}.funnel li{display:grid;grid-template-columns:130px 1fr 44px auto;gap:10px;align-items:center}.funnel .bar{height:22px;background:#edeff3;border-radius:6px;overflow:hidden}.funnel .bar>div{height:100%;background:var(--navy);border-radius:6px}.sel-row{background:#fffaf0}.inbox{display:grid;grid-template-columns:minmax(220px,300px) 1fr;gap:14px;align-items:start}@media (max-width: 760px){.inbox{grid-template-columns:1fr}.funnel li{grid-template-columns:100px 1fr 36px}.funnel li>:last-child{display:none}}.conv-list{padding:8px;display:flex;flex-direction:column;gap:4px}.conv-list a{text-decoration:none;color:var(--ink);padding:10px;border-radius:8px;display:flex;flex-direction:column;gap:4px}.conv-list a[aria-current=true]{background:#f1f3f7}.ell{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px}.chat{list-style:none;margin:12px 0 0;padding:0;display:flex;flex-direction:column;gap:8px}.chat .b{max-width:80%;align-self:flex-end;background:#fff;border:1px solid var(--line);border-radius:12px;padding:8px 12px;display:flex;flex-direction:column;gap:3px;font-size:14px}.chat .b.mine{align-self:flex-start;background:#e9f7ee;border-color:#cfebdb}.chat .b.agent.mine{background:var(--agent-bg);border-color:var(--agent-line)}.chat .who{font-size:12px;font-weight:700;color:var(--agent)}.chat .b.human .who{color:var(--gold)}.chat .t{font-size:11px;color:var(--muted)}.chat .sys{align-self:center;font-size:12px;color:var(--muted);background:#f0f1f4;border-radius:20px;padding:2px 10px}.phone-page{min-height:100vh;background:#dde1e8;display:flex;flex-direction:column;align-items:center;padding:16px;gap:12px}.demo-note{background:var(--gold-bg);border:1px solid var(--gold-line);border-radius:10px;padding:8px 14px;margin:0;max-width:420px;font-size:14px;text-align:center}.phone{width:100%;max-width:400px;background:#fff;border-radius:28px;overflow:hidden;box-shadow:0 8px 30px #00000026;display:flex;flex-direction:column;min-height:720px}.phone header{padding:16px 18px;display:flex;flex-direction:column;color:#fff}.phone header span{font-size:13px;opacity:.85}.wa header{background:#075e54}.wa-body{flex:1;background:#ece5dd;padding:8px 12px 14px;overflow-y:auto;max-height:520px}.wa .chat .b{border:0;box-shadow:0 1px 1px #00000014}.wa .chat .b.mine{background:#dcf8c6}.quick{display:flex;gap:6px;overflow-x:auto;padding:8px 10px;background:#f6f6f6}.quick button{white-space:nowrap;border:1px solid #D5D9E1;background:#fff;border-radius:20px;padding:6px 12px;min-height:36px;cursor:pointer;font-size:13px}.wa-input{display:flex;gap:8px;padding:10px;background:#f0f0f0}.wa-input input{flex:1;border-radius:22px!important}.wa-input button{background:#075e54;color:#fff;border:0;border-radius:22px;padding:0 16px;min-height:44px;cursor:pointer;font-weight:600}.wa-input button:disabled{opacity:.5}.portal header{background:var(--navy)}.portal-body{padding:14px;display:flex;flex-direction:column;gap:12px;background:var(--bg);flex:1}.p-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px}.p-card h2{font-size:16px;margin-bottom:8px}.warn-card{border-color:var(--gold-line);background:var(--gold-bg)}.plain{list-style:none;margin:0;padding:14px;display:flex;flex-direction:column;gap:8px}.portal .plain{padding:0}.doc-meta{display:grid;grid-template-columns:1fr 1fr;gap:16px}.doc-box{background:#f5f6f8;border-radius:8px;padding:12px 14px}